FAQs
Do you take walk-ins?
No, our staff operates and monitors remotely. So there are no-one to accept payment onsite.
All room bookings are made online to ensure a private and uninterrupted experience with your group. This way, no one can accidentally walk in while you’re playing. You can book up to 10 minutes before the next game session time.
How do I add a player or make changes to the booking?
Changes to bookings can be made by contacting us at info@gridgames.co.nz
What is the minimum age?
Our recommended minimum age is 8. Children between 4-8 can still play but due to their size, their game experience might be affected.
What is the grace period?
The grace period is a 40 seconds window that ends the game prior to the end of your session. This gives you and your group time to exit the room safely without bumping into the next each other.
Does GridGames provide support for local organisation fundraising?
Our goal at GridGames is to create a fun, inclusive, and supportive environment that encourages active play for friends and whānau. We proudly support community sports, fitness programmes, schools, PTAs, and other organisations that promote health and wellbeing. If this aligns with your fundraising needs, we’d love to hear from you – Contact Us.